Privacy Policyd
Your privacy is important to us, and we are committed to protecting the personal information you share with us when browsing our store, placing an order, or interacting with our services. This Privacy Policy outlines how we collect, use, store, and protect your personal information, as well as your rights regarding the data we hold about you. By using our store, you consent to the practices described in this policy.
We collect personal information that you voluntarily provide to us when you engage with our store. This may include, but is not limited to, your name, email address, shipping address, billing address, phone number (if provided), and payment details when you place an order. Additionally, we may collect non-personal information automatically, such as your IP address, browser type, device information, and browsing activity on our store, which helps us improve our website performance and your shopping experience.
The personal information we collect is used for specific, legitimate purposes that enhance your shopping experience and allow us to operate our business effectively. We use your information to process and fulfill your orders, including verifying payment details, arranging shipping, and notifying you about the status of your order. We may also use your email address to send you order confirmations, shipping updates, and occasional information about our products, promotions, or updates, provided you have opted in to receive such communications.
We also use the information we collect to improve our store and services. Non-personal browsing data helps us identify trends, optimize our website layout, and ensure our collection of chopsticks meets the needs and preferences of our customers. We may also use this data to troubleshoot technical issues, enhance website security, and provide a more personalized shopping experience.
We take the security of your personal information very seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. Your payment details are processed through secure, third-party payment gateways that comply with industry security standards, and we do not store your full payment information on our servers. We also restrict access to your personal information to only those team members who need it to fulfill their job responsibilities.
We will never sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent. However, we may share your information with trusted third-party service providers who assist us in operating our business, such as shipping carriers, payment processors, and email marketing platforms. These third parties are contractually obligated to protect your personal information and use it only for the purposes for which we disclose it to them.
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once your information is no longer needed, we will securely delete or anonymize it to ensure it cannot be linked back to you. You have the right to access, correct, or delete the personal information we hold about you at any time. You may also request a copy of your data or ask us to stop using your information for marketing purposes.
Our store may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to these third-party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit to understand how they collect and use your information.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page, and we encourage you to review our policy periodically to stay informed about how we are protecting your privacy. By continuing to use our store after any updates, you consent to the revised policy.